Privacy Policy
Effective date: 1 January 2025. Last updated: March 2025.
RENT Property Management ("RENT", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We collect information you provide directly to us, including: name, email address, phone number, payment information, and villa details for owner inquiries. We also automatically collect certain technical data when you use our website, such as IP address, browser type, pages visited, and referring URLs.
2. How We Use Your Information
We use the information we collect to: process and confirm bookings, communicate with you about your reservation or inquiry, send booking confirmations and relevant updates, improve our services and website, comply with legal obligations, and respond to inquiries from villa owners and guests.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary to provide our services (e.g., sharing your arrival details with the villa manager). We may share data with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Booking records are typically retained for 7 years for accounting purposes. You may request deletion of your personal data at any time by contacting us.
5. Cookies
We use cookies and similar tracking technologies to improve your experience on our website. Essential cookies are required for the site to function. Analytics cookies (if enabled) help us understand how visitors use our site. You can control cookie settings through your browser preferences.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All data transmissions are encrypted using SSL/TLS. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to: access the personal information we hold about you, correct inaccurate data, request deletion of your data, object to or restrict processing, and data portability. To exercise these rights, please contact us at the address below.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., Airbnb, Booking.com). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our Service after changes constitutes acceptance.
11. Contact Us
For any privacy-related questions or to exercise your data rights, please contact RENT Property Management via the contact page or by emailing us directly. We aim to respond to all privacy requests within 30 days.
Privacy questions? Contact us.